- How would I use artificial grass?
- How do I place an order?
- How much do I need?
- How will my turf come?
- What is the Return Policy?
Artificial grass is an incredibly versatile product with a multitude of uses, including:
- A low-maintenance, water-conserving alternative to a natural grass front yard, side yard or back yard
- Pet areas and dog runs
- Creating green space on balconies and patios
- Putting greens
- Mobile lawns
- Bocce Ball court
- Pool surrounds
- Decorative areas
- And so many more!
We want to make purchasing your rolls of artificial turf as easy as possible. Simply browse our website and find the item(s) you would like to order. We feature two different options for ordering artificial grass: pre-cut rolls and custom length rolls. The pre-cut rolls are purchased by the roll – add the number of rolls you want to your cart and follow the instructions to check-out.
Custom length rolls are purchased by the square foot. All of our products come in 15′ widths, but with the custom length, you can determine the length of the roll and the overall square footage. Add the square footage to your cart (in multiples of 15) and include the specified roll cuts so that we know how long to cut each of your rolls of turf. Follow the simple instructions for check out, and your product will be on the way to you in no time at all.
We accept the following forms of payment:
- Master Card
- American Express
You can also email orders and inquiries to us at firstname.lastname@example.org.
How much turf you need is entirely dependent on the application and the size of your project. The first step is to determine the square footage of your project. To do this, you will need to take the measurements and determine the area of the space. Surface area is simply the length multiplied by the width.
Now that you have the overall square footage and dimensions of your project, the next step is figuring out the necessary roll cuts (the number of rolls and specified lengths needed to complete the project). The artificial grass products from Artificial Turf Store come in widths of 15 feet. If your project is 50′ x 20′, then the total square feet is 1,000. Yet, your order must be in 15′ roll widths. So, you need to assess the property to see which layout makes the most sense to you. You could do two rolls 15′ x 50′ or you could do three rolls 15′ x 20′ and plan to do something else for the other 5′. How you choose to layout the turf rolls is entirely up to you, but make sure you install them all facing the same direction. If you have any questions or need any help determining the size of your project, you can reach out to us at any time.
Artificial turf is shipped in rolls just like carpet. All of our rolls are 15′ wide by whatever length you choose. These can be rather heavy and cumbersome to manage, and it is vital that you have the means necessary to unload the turf roll(s) off of the delivery truck when it arrives. The truck driver will not assist in unloading the cargo from the truck. If you are unable to get the turf off of the truck, the driver will return to the shipping terminal with your artificial turf and schedule another delivery time.
Once the turf is cut and shipped, it cannot be returned. As such, all sales are final. If your turf arrives damaged or you have another question, please contact us via our live chat feature or by emailing email@example.com.
Items will usually ship within five business days. Artificial turf is shipped via commercial freight lines. They do call before a residential delivery so that you can be prepared for their arrival. The driver will not help offload the turf from the truck – you need to be prepared to transport the cargo from the truck to its final destination. This point cannot be emphasized enough – make sure you are able to unload the turf rolls from the truck when it is delivered. No one with the freight company will help you with this.